$Id: colo-aup.txt,v 1.1 2006/09/13 02:39:38 mcr Exp $
Cooperix Co-location 

Acceptable Use Policy
Terms of Service

Terms.	 1) monthly or quarterly invoicing
	 Linux, *BSD systems, MacOSX (no monitors)
	 * $125/month for 1U server, including serial console.
	 * $150/month for 2U server, including serial console.
	 * $175/month for 3U server, including serial console.

	 1 month discount for pre-payment of 1 year in advance.

	 Windows, MacOS 9:    $500/month. $5500/year		

	 2) payment is advance of period used.
	 3) payment is net-30.
	 4) we will disconnect you after 75 days for non-payment.
	 5) if we change these policies, we will notify you. 

Service. a) 1 routeable IPv4	   (additional IP at $10/month)
	    IPv6 available, but on best-effort basis
	 b) only rack mount equipment at this time
         c) power. 1.5Amp
	    All power is UPS/diesel backed up.
	    All systems may be on IP-enabled powerbar.
	    Air conditioning is diesel backed up.
	 d) bandwidth - basic 30GB/month
	    $0.50/GB for additional usage.
	    Usage monitor is available.
	 e) serial console included
	 f) support is 8x5 by email, 1 business day response.
	 g) no firewall is default install
	    optionally, you may elect to be behind an IPsec gateway,
			that performs RFC4322 Opportunistic Encryption,
			and/or IPsec access only
			and/or access from selected IP addresses only.

	 h) some ports/protocols may be temporarily blocked.
	    If longer than 1 day, may be rate limited.
	    Notice sent within 12 hours.
	 i) physical access to customer owned equipment is available
	    by appointment only. 48 hours notice is required.
	 j) primary and secondary DNS service available
	 k) mailing list server/mail relay available

Acceptable Use
	 a) as a peer on the Internet, the machine may communicate only
	    with other machines that consent to communicate with them.
	    This means that spam, attacks, port-scanning, etc. are not
	    permitted.
	 b) no other restrictions.

Termination Clause
	 a) we reserve the right to refuse service for no reason.
	 b) in the event that you wish to terminate the contract,
	    we require 30 days notice. We will refund on a pro-rated
	    basis, based upon the monthly rate.
	 c) in the event that we wish to terminate the contract,
	    we will provide you with 30 days notice. We will refund
	    based upon time used.

Policy on Incidents     	    
         a) we will attempt to notify customer immediately by email
	    of any reported incidents involving the customer machine.
	    This includes: legal and network incidents.

            8x5 phone contact is mandatory.
	    24x7 phone contact preferred, plus alternate, offsite email
	    address.

	 b) whenever feasible, we will three way handshake on any changes.
	    We will wait 12 hours before acting unilaterally.
	    We reserve the right to rate limit connection until we have
	    communicated.

	 c) legal incidents.
	    We will not act on lawyer threats.
	    We will not act on foreign (United States) court rulings.
	    We *will* comply with Canadian court rulings.
	    We are a common carrier, we are not responsible for content.

$Id: colo-aup.txt,v 1.1 2006/09/13 02:39:38 mcr Exp $